Loaner Devices

The USC Viterbi Information Technology Program (ITP) embodies the idea that technology is for everyone. Through our “X+Tech” framework, we offer practical technology education to enhance and supplement your major. To support the accessibility of this education, we run a loaner laptop program. Our program is for students who need to complete ITP coursework but do not have a PC or Mac notebook readily available. ITP has a limited number of loaner devices available each semester, so please be mindful of our eligibility requirements when submitting your request. Additionally, due to the limited quantity of devices, we ask that you return your loaner device once you complete your coursework. This will allow us to reissue the device to the next ITP student on the waitlist. Thank you for your support of our accessibility initiative!

How It Works

This program is exclusively available to students who are currently registered in an ITP course (or courses), who intend to use the loaned device for ITP coursework, and who are in good standing with the loaner laptop program.

 

  1. Eligible students should complete and submit an ITP Device Request to initiate the check-out process. Requesters should receive a program response within 1-2 business days.
  2. Approved borrowers will be sent a borrower agreement via DocuSign. For timely processing and turnaround, the agreement must be completed within 2 business days.
  3. Upon receipt of completed borrower agreements, ITP will coordinate in-person device pickups during regular business hours (Monday – Friday, 9:00 am to 4:00 pm).
  4. Loaned devices (and accessories) will be inspected in-person on a weekly basis (during regular business hours).
  5. Loaned devices (and accessories) must be returned to ITP by the end of the semester. Students should submit an ITP Device Return Form to initiate the return process.

 

Note: If all devices have been loaned out and we are unable to accommodate a device request, we will create a waitlist and will process pending requests in the order they are received.

Check-Out a Device
Return a Device

Eligibility

  • The borrower must be a USC student enrolled in an ITP course.
  • The loaned device must be used for ITP coursework.
  • The borrower must be in good standing with the ITP loaner device program.

Reminders

  • Devices must be inspected and renewed in-person once per week during regular business hours (Monday – Friday, 9:00 am to 4:00 pm).
  • A borrower’s failure to renew their ITP-loaned equipment may result in notification of their professor, confiscation of the equipment, and loss of good standing with the loaner device program (ineligibility for future device check-outs).
  • Borrowers are not authorized to install any additional programs, add-ons, or updates to ITP devices.
  • All data stored on ITP devices is wiped each time the device is powered off. Please be sure to maintain a charge when using ITP devices and please be sure to regularly save your work to an external source.
  • Should any ITP-loaned equipment become lost or damaged, the borrower will be financially responsible for the cost of replacement or repair.

Available in Limited Quantities

  • MacBook Pro
  • Dell XPS

Software

As a borrower, you will only have limited guest access to your ITP device. You will not have administrative rights to install programs, updates, or add-ons. All data saved to loaner devices will be deleted when the device logs out, times out, sleeps, or powers down. Borrowers will regularly need to save their work to an external hard drive or to a cloud service.

At the outset of each semester, ITP loaner devices are updated with the software required for that semester’s classes. If additional software is required for a course, the instructor for that course must contact Viterbi IT before the semester begins so the devices can be updated. Lists of the current installed software can be found in the below dropdowns. 

 

Reporting an Issue

Should you have technical or software issues with an ITP device, please clearly describe the issue you are experiencing in an email to itp@usc.edu. We will work to resolve the issue with you as best we can.

 

Published on June 6th, 2017

Last updated on August 11th, 2022